Terms of Service
Throughout the site, found under the URL www.creativequine.co.uk, the terms “we”, “us” and “our” refer to the company Creative Quine. References to 'you', and 'your' refers to the person(s) placing an order via the www.creativequine.co.uk website, as well as for any custom or postal orders. These terms of service also cover our emails, newsletters, social media and any other associated promotional activity.
When you place an order with us it will be deemed that you have read, understood and agreed to these Terms of Service. If you are unhappy with any part of these terms of Service, you should contact us before placing an order by emailing info@creativequine.co.uk.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
CONTRACT OF SALE
All orders placed on this website will be subject to acceptance in accordance with these Terms of Service. When you place an order to purchase Creative Quine products, we will send you an e-mail confirming receipt of your order, with the details of your order.
The final acceptance of your order will be complete at the time we send you a Dispatch Confirmation email.
The ownership remains with Creative Quine until the complete payment of the order has been made.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
We reserve the right to reject any offer of purchase by you at any point. Please note that whilst we will make every effort and reasonable care to keep your order details and payment secure, we cannot be responsible for any loss you may suffer if a third party procures unauthorised access to any information that you supply when accessing or ordering from the Creative Quine website.
Our shop is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
PRICES & AVAILABILITY
All prices are given in Pound Sterling (£). Prices may change and offers may be withdrawn at any time. The prices do not include delivery charges which are added to your order at checkout.
All displayed products are subject to availability - we do display real time stock information on our website, however we also take orders offline and so cannot always guarantee availability of items.
DELIVERY CHARGES
Delivery cost is calculated by the weight and size of the package to UK mainland and Northern Ireland and includes packaging.
At this time we do not offer an International delivery service.
PAYMENT TERMS
Full payment must be received for your order before it is dispatched. While every effort is made to send complete orders, we reserve the right to make part deliveries.
FAULTY GOODS AND RETURNS
Goods are faulty if they are received damaged or where a manufacturing fault occurs within six months of purchase; however this does not include the results of normal wear and tear.
With the exception of faulty and damaged goods we are not responsible for the return postage and do advice that you obtain proof of postage in case the parcel fails to reach us.
Please refer to our shipping and returns policy for more details and contact info@creativequine.co.uk with any queries or to arrange a return.
DISPLAY ON THE WEBSITE
We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the website. What you see will depend on your monitor, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise.
All products are sold as one piece and the price displayed is for one unit, unless otherwise stated in the product name that the product is a set and contains multiple pieces.
USE OF COOKIES
This website uses two kinds of cookies - these are small files that are stored on your computer or mobile device as you browse certain web pages - most websites use some kind of cookie data in order to work properly.
Session cookies are temporary cookies that only remain for the duration of your website visit. We use these mainly to keep track of whether you are logged in or out, and what items are in your basket so we can keep them there for your next visit (up to 7 days).
Persistent cookies remain for much longer and use these mainly for analytical purposes so we can track how our customers are using the website in order to improve our service to you.
Cookies do not store personal information such as credit card details and we will never use cookies in relation to your personal information.
By using this website you agree to us using cookies in this way. You can disable cookies in your browser, however the website may not function properly.
PROMOTIONS
Please note that only one promotional offer can be used at any one time. Any promotion codes are not valid in sale periods or on clearance items that have already been discounted. No offers can be redeemed retrospectively and cannot be exchanged for cash. All products are subject to availability and offers may be withdrawn at any time.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
DISCLAIMER & LIMITATIONS OF LIABILITY
We do not look to exclude or limit liability for personal injury or death arising from our negligence or that of our employees, agents, members or directors or for any misrepresentation that is fraudulent.
To the utmost extent allowed by law and save as provided above, neither Creative Quine nor any linked company shall be liable to you by reason of any representation, or any implied condition, guarantee, or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Creative Quine or any of its employees, agents, members or directors or otherwise) for any indirect special or resultant loss or damage (including but not limited to loss of profit or loss of saving), expenses, costs, or other claims for compensation whatsoever which arise out of or in connection with the use of the Creative Quine website, the supply of the products or their use or resale by you.
These limitations of liability, as outlined here, shall apply equally for the benefit of Creative Quine and any other linked company as if references to Creative Quine included references to each linked company.
Whilst we try and do everything reasonable to try and keep the information on this website up-to-date and correct, we do not give any warranty to its completeness or correctness and we cannot be held responsible for any omissions, errors or for any resulting implications from the use of this information.
Creative Quine makes all reasonable effort to ensure a reliable and fast service, but we do not guarantee that you that your use of this website will be free from interruption or errors and cannot be held responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto computer systems.
In addition, Creative Quine cannot be held responsible or liable for your use of any websites that are accessible from this website as we do not have any control or responsibility for these. Any such links should not be viewed as an endorsement or an affiliation with Creative Quine.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
COPYRIGHT & TRADEMARK
All the content of the pages on the website (including pictures, logos, photographs, copy and other materials) represent the copyright or registered trademark of Creative Quine or its technology providers or their respective owners. ALL RIGHTS RESERVED. The modification, copying, circulation, reproduction, or incorporation of into any other work of part of or all of content available on the Creative Quine site is forbidden, with the exception of:
Copying, printing (solely one copy) or downloading extracts of the content of the website for the sole purpose of using the website in good faith for placing an order with Creative Quine or for non-commercial purposes.
The complete liability of Creative Quine under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Creative Quine will not be liable to you or be deemed to be in breach of these Terms of Service or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. If any of these Terms of Service are invalid or unenforceable, the remainder of these Terms of Service shall continue to have full force and effect.
TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@creativequine.co.uk